BizDue ("we", "us", "our") operates a business compliance and financial reminder platform that helps insurance agencies, tax professionals, and businesses manage policy renewals, GST returns, ITR filings, and payment reminders. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Account information: name, email address, phone number, and organization details provided when you or your organization signs up.
- Customer and compliance data: the customer records, policy details, GST/ITR filing data, and documents your organization uploads to the platform to manage on their behalf.
- Usage data: log data such as IP address, browser type, pages visited, and actions taken within the platform, used to maintain security and improve the product.
- Communications: messages you send us via the Contact Us form, email, or support channels.
2. How We Use Information
- To provide, operate, and maintain the BizDue platform, including sending the reminders and notifications you configure.
- To authenticate users and secure tenant accounts within our multi-tenant system.
- To respond to support requests and communicate important service updates.
- To monitor, detect, and prevent fraudulent or unauthorized use of the platform.
- To improve our features based on aggregated, anonymized usage patterns.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the platform (e.g. hosting, email/SMS/WhatsApp delivery, payment processing), bound by confidentiality obligations.
- Law enforcement or regulators where required by applicable law.
- A successor entity in the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments.
4. Data Security
We use industry-standard technical and organizational measures — including encrypted connections, tenant-isolated databases, and access controls — to protect the information stored on BizDue. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain account and compliance data for as long as your organization's subscription is active, and for a reasonable period afterward to comply with legal, tax, or regulatory obligations, after which it is deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at [email protected].
7. Cookies
We use essential cookies to keep you signed in and to remember your session and preferences. We do not use third-party advertising cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Last updated" date.
9. Contact Us
Questions about this Privacy Policy can be sent to [email protected] or via our Contact Us page.