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Creating invoices and recording payments

Bill a customer for premiums or services, print the invoice and record the payments you receive against it.

Guide 1 min read Updated 28 Oct 2026
On this page
  1. Create an invoice
  2. Record a payment

Create an invoice

  1. Open Invoices and click Create Invoice.
  2. Choose the customer (Billed To) and, if it is for a policy, the Linked Policy.
  3. Add Line Items: description, quantity and Unit Price. The Subtotal and Total update as you type.
  4. Add Payment Terms and Notes if needed, then save.
  5. Use Print to give the customer a copy.

Record a payment

  1. Open the invoice and click Record Payment.
  2. Enter the Amount, the Date received, the Mode and a Reference.
  3. Choose the account it was Received into (cash or bank).
  4. Save. Amount Paid and Balance Due update, and the invoice status follows.

Note: If your organization uses Accounting, invoice payments post to your books. Cancelled invoices are not in the books.

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