What do the lead statuses mean?
| Status | Meaning |
|---|---|
| New | Just captured; nobody has followed it up yet |
| Follow-up | Interested; a call-back is planned |
| Not Interested | The customer doesn't want to go ahead |
| Reject | Not eligible, or your team decided not to proceed |
| Converted | Became a loan application |
Rejected and not-interested leads can be brought back with Re-open lead.
Related articles
- Creating a loan lead
- Following up leads on time
- Assigning leads to your team
- WhatsApp leads: enquiries that create themselves
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