Sharing a document with a customer securely
Create a password-protected share link, send it, and revoke it when it is no longer needed.
On this page
Never email documents as attachments when you can share a link instead. A BizDue share link needs the document password and stops working when it expires or when you revoke it.
Create a share link
- In Documents, click the Share Link button on the document.
- Click to generate the link. If the document has no password yet, BizDue creates one and shows it once.
- Copy the link with the copy button.
Send it safely
- Send the link to your customer by email or WhatsApp.
- Send the password separately, for example by phone or SMS. The document can't be opened without it.
Tip: Sending the link and the password through different channels means a forwarded email alone is not enough to open the file.
Revoke a link
Open the share dialog again and click Revoke Link. Anyone who tries the old link sees that it is no longer available.
Related articles
- The Document Center: upload, find and open documents
- Adding and managing customers
- Asking customers to upload documents (Document Requests)
Can't find an answer?
Our team is happy to help. Customers can also raise a support ticket from Help & Support after signing in to their workspace.