Running a credit report

Before you start

• You need the customer's consent. They receive a code on their mobile and read it to you.
• Each lookup is paid from your organization's wallet. The form shows what this lookup costs before you run it.

Run the check

1. Open Credit Report and click New Credit Check (or Check now).
2. Enter the customer's details the form asks for (for example name, mobile and PAN). Use the details exactly as the customer gave them, as they appear on their documents.
3. Submit. The customer receives a code on their mobile.
4. Enter the Code from the customer and confirm the customer's consent.
5. The report arrives in a few seconds. The result is saved under Recent checks.

Read the result

Open the check to see the Score, the report details (loans, cards, repayment history and enquiries) and Download PDF for your file.

Important: Only run a credit report for a customer who has asked for a loan or service and has agreed to the check. Every check records who ran it and when.